David Saks: If Your Client Thinks You Stink Will You Let Them Cancel The Listing Agreement ?

David Saks - Real Estate Broker - The Real Estate Mart of Tennessee, Inc. - 4040 North Watkins-Suite #4 - Memphis, Tennessee 38127 - Phone (901) 357-4663

If Your Client Thinks You Stink Will You Let Them Cancel The Listing Agreement ?

                                   stink

Some public sentiment regards that the very best agents among us are the ones that allow their clients to flake out whenever they want to.

Usually it's because the client isn't happy with the way you deal with them.

What kind of situations have you had like this and what do you require, by the way of an explanation, from your client before you allow them to run ?

Would you insist that they give you the chance to make things better first, or just tear up the contract ?

Thanks to all for your thoughts and comments.




David Saks



Time&Temp Memphis

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Comment balloon 12 commentsDavid Saks • April 27 2008 12:58AM

Comments

I look forward to see what comments you get back on this question.  I deal in mortgages and obviously the moment someone begins to feel unhappy, they can stop working with us immediately
Posted by Scott Benson (Geneva Real Estate and Finance) almost 12 years ago

Good question.  For the most part I would let them go.  But I would probably probe a little.

Posted by Chuck Carstensen, Minnesota Real Estate Expert (RE/MAX Results) almost 12 years ago
Sure, I use this strategy in my listing presentation. If for whatever reason there is a conflict between the Seller and/or the Listing Agent, it doesn't do any good to prolong the relationship from both parties perspective. I would let them out of the contract. 
Posted by Michael Setunsky, Your Commercial Real Estate Link to Northern VA almost 12 years ago
Me too, Scott. When things sour it might be best to let go. Thanks.
Posted by David Saks ((retired)) almost 12 years ago
Inquiries are good, Chuck. Thanks.
Posted by David Saks ((retired)) almost 12 years ago
Sounds like it works well for you, Michael. Thanks for posting.
Posted by David Saks ((retired)) almost 12 years ago
We tell our clients up front that if they are unhappy with us that they first talk to our Broker and if we can't figure out how to get past the problem, we'll let them out of the contract.  There's no good in working with someone after the bloom is off the rose.
Posted by Peter Wolf (Coldwell Banker) almost 12 years ago
...or if all that's left are the thorns. Thanks, Peter.
Posted by David Saks ((retired)) almost 12 years ago

Less headache, too, Erica. Sounds like a nice plan for you. Thanks for commenting.

Posted by David Saks ((retired)) over 11 years ago

So right, Erica. Thanks

Posted by David Saks ((retired)) over 11 years ago

You handled it well, Erica. Fie on that rude client. You deserve better.

Posted by David Saks ((retired)) over 11 years ago

Your more than welcome, Erica. I'd offer this hot chocolate to you to relieve the stress.

                                            hot chocolate

Posted by David Saks ((retired)) about 11 years ago

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