David Saks: Why Is Listening Difficult ?

David Saks - Real Estate Broker - The Real Estate Mart of Tennessee, Inc. - 4040 North Watkins-Suite #4 - Memphis, Tennessee 38127 - Phone (901) 357-4663

Why Is Listening Difficult ?


Listening to your client or customer shouldn't be difficult.

I know that it can be.

It's hard for me at times.

I sometimes fail to hear what's embedded in the meaning of the language that's being transmitted to me.

Sometimes I can jump ahead and predict what the client's going to say next, like a bad movie script.

We ignore their body language and get sidetracked.

Tolerating what they're saying is important.

If what they're conveying to you is unclouded and lucid then it makes listening a great experience.

Look for clarity.

What are some problems you've encountered when listening to your clients and customers?

David Saks

Time&Temp Memphis

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Comment balloon 5 commentsDavid Saks • April 23 2008 04:15AM


Good point--I hear you loud and clear--- it is important for us to stop and listen more- talk less
Posted by Debra Gambill, Realtor, N.C. / S.C (Weichert Realtor's Southern Coast) about 12 years ago
It's very important, Debra. Your clients depend on you. Thank you for your thoughful comment.
Posted by David Saks ((retired)) about 12 years ago
David, so true. I had a sales person working for me. He was a great person and the people loved him. His fault, talking, he would talk his way into a sale and out the other side by not taking the time to listen. Great point on your post.
Posted by * Rate A Home (Rate A Home) about 12 years ago
Whew ! I know that can be frustrating, Duane. It's a hard lesson learned. Many thanks for your good thoughts and enjoy a fine weekend.
Posted by David Saks ((retired)) about 12 years ago
David, you as well. Stay safe. Duane
Posted by * Rate A Home (Rate A Home) about 12 years ago

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